Datacenter Construction

Among our services, PROREDES gives the customer the ability to build their own data center to house their servers and we provide the highest standards of quality infrastructure in this area.

Outsourcing and Insourcing Computer Support

Depending on the needs of our customers, PROREDES maintains a staff of trained technicians to address support tasks in the field. These may be outsourcing, for example, an executive technician mobilized in free time or Insourcing, PROREDES has hired executive technicians to work during the same working hours as our customer.

Virtualization

Part of PROREDES standard is virtualization, which is nothing more than the ability to hold a high number of virtual servers and their respective roles in just a couple of physical servers. This represents a high degree of optimization and performance in the infrastructure of our customers and cost reduction in the implementation and maintenance, as well as increased productivity.

VDI

Virtual Desktop Infrastructure or VDI is a new emerging working model where client´s operating systems no longer run in the user's hardware, but in virtual machines (VM). This is an experience that will revolutionize the way businesses is done and represents a leading standard in the services that PROREDES offers.

Help Desk

PROREDES provides help desk service for users' support, using a direct request for consultation or resolution of support problems. The support process uses the ITIL methodology to deal effectively with requests, which are recorded, assigned and tracked through our support ticket system.

Technical Service

Our technical service operates in conjunction with our help desk and is responsible for resolving all work orders, repair scaled servers, computers, printers, and computer equipment in general.

Management and Publishing of Web Sites

The Webhosting of both web pages and applications is a service that PROREDES provides clients under a wide range of possibilities. Our Microsoft and Linux platforms are the answers to all website support required for the various requirements for ASP, NET, PHP, SQL and MySQL, among others.

Structured Wiring

For proper computer network operation it is essential to use regulated structured wiring with Category 5e or 6 norms. PROREDES works with expert contractors that specialize in low current installations for voice and data wiring and certified high-performance instruments.